“Having taken the time to show us the many homes that he has built on the Mornington Peninsula, we knew that Craig McPhan from Individual Builders was the right fit for our new home on Mills Beach, Mornington. The extremely high quality in all finishes stood out in every home and the diversity in architect’s design demonstrated that our challenging project was going to be embraced with enthusiasm.
Craig’s professional presentation, brilliant communication skills (any phone call, text or email was answered or acknowledged immediately) and genuinely warm and caring approach is a trait not often found. We were not just another client.
The build time of just over nine months with only Christmas week was incredibly impressive. A wet day never kept the IB boys away with Craig’s team working like well oiled machine.
Every contractor employed by Craig’s own team of builders (from apprentices up) were an absolute joy to be around and work with - polite, courteous, respectful of our property and our dream build. It was very obvious every person on site loved going to work. Happy team, happy outcome.
We would highly recommend Craig McPhan and his team at Individual Builders to any prospective client and we thank Craig and the boys for building our dream home with the outcome far exceeding our expectations."
Robyn and Craig
“I would have no hesitation in recommending Individual Builders to any prospective clients
We greatly enjoyed working with Craig and his team to deliver two houses at 813 Esplanade Mornington, and are impressed with the quality of their work. They employ some great carpenters and we were impressed with the quality of their work and detailing. We found Craig to be reliable, responsive and open in his communications and enjoyed the passion he has for building quality houses. We appreciated Individual Builder's team approach to working with ourselves and our clients to deliver the build smoothly and cost-effectively. Craig and his team also did a great job in building with our modular construction system, demonstrating their depth of industry experience and construction knowledge."
Chris Barnett B.Arch, ARBV, AIA
Managing Director - Habitech Systems
"We would wholeheartedly recommend this builder to a prospective owner….
Over the 10 month period we have enjoyed a harmonious well balanced building program whereby craig was able to have all of the trades lined up efficiently!
Our regular site meetings were always cordial and each night thereafter he would document matters to be done; it sure helped him to do them all and we felt well looked after.
he contract variations were explained very well prior to agreement and of course well documented; progress payments followed the schedule accurately and allowed us to do our cash planning. Final payment completion went smoothly.
A significant organization item was the continued presence of site foreman Michael Brady and Jamie Scott whom were always able to explain our questions with patience and clarity.
In addition to the building program, Craig was able to arrange the gardening / tennis court installations under a separate contract to a very satisfactory conclusion and was able to draw upon a wide range of qualified contractors which is a real asset to a builder."
Neville and Di
“We have worked with Individual Builders on two significant residential projects both of which we designed and were completed by Craig’s team with the highest degree of professionalism and workmanship. Their attention to detail, communication skills and on-the-go problem solving remains a cornerstone of their ethos to achieve beautifully built homes and a thrilled client response"
Stephen Akehurst & Associates Pty. Ltd.
"We'd like to put in writing our appreciation for the most positive friendly and professional manner you showed to us during the building of our beautiful home "Elandra". It seemed like nothing was too much trouble for you despite some challenging problem solving at times.Micka in particular,James and Pat,plus Trent later on in the project,were always friendly,courteous and most approachable.They possessed admirable building and people skills, As the project nears completion we'd like to thank you most sincerely for your efforts on our behalf and assure you that we'll recommend Individual Builders when ever the opportunity presents itself"
Michael and Betsey
"Our project was a contemporary styled double story residence which was constructed and finished to an exceptionally high standard. We were impressed by the high standard of workmanship, careful attention to details and professionalism by Individual Builders."
Ilario G Costese Architects Pty. Ltd.
"I have been involved in many building projects with none of these better than this project with Individual Builders. We have now been in our new Blairgowrie house for a year and just wanted to let you know how delighted we are with the quality of work, high level of service and the commitment that you and your staff provided at every stage of our project."
"Individual Builders level of professionalism, reliability, efficiency, organisation and communication skills has been second to none and these fine qualities are remarkably complemented by your always calm and enjoyable disposition. We are absolutely delighted with our outcome and would be pleased to convey our experiences with any of your future prospective clients."
Matt and Susie
"We would like to take this opportunity to thank Individual Builders for the excellent way you have undertaken the construction of our home and the manner in which you have kept us informed during every facet of construction. We have no hesitation in recommending Individual Builders to anyone considering building a new home."
Julie and Roger
"Building a new home is one of life's biggest tasks and working with a professional builder is the only way to go.
We were recommended to Craig McPhan by our architect Stephen Akehurst. Craig & his team have done a great job building our new home. We love it! Craig runs the business end of the relationship, arranging contracts, dealing with suppliers, taking the money! Micka Brady runs the site, managing the team of carpenters Jamie, Tom & Ben, and together with Craig, the works schedule, flow of subbies and any queries that arise day to day.
Together, Craig & Micka are a formidable team. If you want a home built with precision & pride, we are happy to recommend you call Craig McPhan @ Individual Builders. "
Mark and Pam