“Having taken the time to show us the many homes that he has built on the Mornington Peninsula, we knew that Craig McPhan from Individual Builders was the right fit for our new home on Mills Beach, Mornington. The extremely high quality in all finishes stood out in every home and the diversity in architect’s design demonstrated that our challenging project was going to be embraced with enthusiasm.
Craig’s professional presentation, brilliant communication skills (any phone call, text or email was answered or acknowledged immediately) and genuinely warm and caring approach is a trait not often found. We were not just another client.
The build time of just over nine months with only Christmas week was incredibly impressive. A wet day never kept the IB boys away with Craig’s team working like well oiled machine.
Every contractor employed by Craig’s own team of builders (from apprentices up) were an absolute joy to be around and work with - polite, courteous, respectful of our property and our dream build. It was very obvious every person on site loved going to work. Happy team, happy outcome.
We would highly recommend Craig McPhan and his team at Individual Builders to any prospective client and we thank Craig and the boys for building our dream home with the outcome far exceeding our expectations”.
Robyn and Craig